We accept all major credit cards and PayPal.
Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated with the latest US Dollar exchange rate of your card issuer.
Can I view the prices in my local currency?
We offer our customers the option to view prices in a variety of currencies when browsing and purchasing through our site. Selectable currencies include AUD, USD, GBP, CAD, EUR and so on.
When a currency is selected, the price is shown in the chosen currency according to the most recent exchange rate. Please note that the currency conversion shown is only a guide and the actual currency conversion that will be charged by your chosen payment method may vary.
Upon checkout, all products and shipping methods will be shown in the chosen currency and customers will also see the amount ultimately charged in USD.
PetsPro processes all orders in the United States Dollar. So if you are located outside of the US, you will checkout using United States Dollars at the most current exchange rate. If you want to know the exact amount you will be charged please check with your bank before making a purchase as currency conversion rates and fees vary.
How secure is my online order?
In order to offer you a safe and enjoyable shopping experience, your credit card details are protected by the highest level of commercially available 256-bit SSL Encryption Technology.
Your information is SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.