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      Order delivery time depends on the demand and the destination country of the products.


      International orders:

      USA: 12-20 days

      Canada: 12-20 days

      Australia: 12-20 days

      European Union: 12-20 days

      Rest of the World: 12-25 days

      Holiday delivery times:

      Please allow for a longer shipping time during holiday seasons. You will always be notified prior to ordering on our website when we are experiencing longer than normal shipping times.

      This may occur near Christmas or other major holidays because local post offices are experiencing higher volume.

      We strive to get orders to our customers as quickly as possible. If your order is now past its 7th business day and is still processing, or if you have questions about your shipment status, please get in touch with our customer service team at petsprofessionalstore@gmail.com.