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      To cancel your order, we must hear from you at the latest by 11.59 PM EST on the day of ordering.

      It's worth noting that we are really quick at packing and processing your order. That's something we're really proud of, but it means we are not able to make any amendments to your order after the day of ordering.

      Any orders that have already been packed or shipped cannot be canceled.

      Once you have placed your order and wish to cancel, contact our customer support team as soon as possible at: petsprofessionalstore@gmail.com